Compare Plans
Start with the complete WhatsApp CRM foundation and add Pro when you need advanced automation, campaigns, and WooCommerce growth tools.
| Feature |
Free CRM, inbox, teams & login |
Pro Automation, campaigns & business growth |
|---|---|---|
| Team Access | Manage team permissions, record visibility, ownership, and assignment inside WordPress. | |
| Number of team members | Unlimited | Unlimited |
| Custom Access Teams | ||
| Assigned, team, and all-record scopes | ||
| Contact and conversation ownership | ||
| Contacts & CRM | Organize customers, ownership, follow-ups, lifecycle data, and activity directly in WordPress. | |
| Contacts, groups, tags, and custom fields | Unlimited | Unlimited |
| Contact import and export | Unlimited | Unlimited |
| Lifecycle stages | ||
| Saved contact views and filters | ||
| Follow-up tasks and CRM activity timeline | ||
| Duplicate detection and contact merging | ||
| Shared Inbox & Tickets | Manage WhatsApp conversations, assignments, notes, priorities, saved views, and service targets. | |
| Send and receive 1-to-1 messages | Unlimited | Unlimited |
| Message history and secure media proxy | ||
| Ticket status, priority, subject, and category | ||
| Internal notes, followers, and handoffs | ||
| First-response and resolution SLA targets | ||
| Sales Pipelines & Deals | Track opportunities, values, stages, products, ownership, close dates, and deal history. | |
| Sales pipelines, stages, and deals | ||
| Manual and calculated deal values | ||
| Deal line items and external providers | ||
| Stage reasons and transition history | ||
| WhatsApp Login & OTP | Add passwordless WhatsApp authentication to WordPress and WooCommerce. | |
| WhatsApp login widget and shortcode | ||
| WordPress and WooCommerce login buttons | ||
| Login authentications | Unlimited | Unlimited |
| Country controls and automatic country detection | ||
| Password migration and grace period | ||
| Authentication templates | 1 default | Unlimited |
| WooCommerce COD order Verification | Unlimited | Unlimited |
| WhatsApp Templates | Sync and use approved Marketing, Utility, and Authentication templates. | |
| Template management and approval sync | — | |
| Marketing, Utility, and Authentication templates | — | Unlimited |
| CTA buttons, quick replies, and image headers | — | |
| Coupons and dynamic placeholders | — | |
| Broadcasts & Dynamic Segments | Build targeted audiences and send approved template campaigns at scale. | |
| Bulk WhatsApp broadcast campaigns | — | Unlimited |
| Scheduled delivery, queues, and retries | — | |
| Dynamic segment rule builder and live previews | — | |
| CRM, assignment, task, deal, and date filters | — | |
| Automation & Workflows | Build automated customer journeys with triggers, conditions, actions, routing, and execution history. | |
| Visual workflow builder | — | |
| Incoming message and WhatsApp login triggers | — | |
| CRM lifecycle, task, tag, and assignment automation | — | |
| Conversation routing, handoffs, and SLA escalation | — | |
| Deal stage, reason, value, and line-item automation | — | |
| Workflow run history and execution tracing | — | |
| WooCommerce | Automate store communication, customer targeting, order events, and cart recovery. | |
| Order and payment workflow triggers | — | |
| WhatsApp order notifications | — | |
| Advanced WooCommerce customer filters | — | |
| Abandoned cart recovery workflows | — | |
| Abandoned cart analytics and management | — | |
| Analytics & Reporting | Review CRM workload, SLA health, deals, campaigns, and automation activity. | |
| Connection health and message history | ||
| CRM and automation dashboard reports | — | |
| Selected-range CSV exports | — | |
| Integrations, Updates & Support | Extend the platform with stable contracts and get help from the NXT Cloud Chat team. | |
| Developer hooks and integration contracts | ||
| Secure external workflow events | — | |
| Private in-dashboard Pro updates | — | |
| Support response priority | Standard | High Priority |
| Download Free | Upgrade to Pro Original price was: $149.00.$69.00Current price is: $69.00./Year | |
"Unlimited" refers to limits enforced by the NXT Cloud Chat plugin inside WordPress. Actual throughput, quality limits, and daily/monthly caps are still governed by WhatsApp Cloud API / Meta policies and your infrastructure.
Meta conversation charges are billed separately by WhatsApp / Meta as per the official WhatsApp Business Platform pricing: https://business.whatsapp.com/products/platform-pricing
